Before your visit.
The practical details, clearly explained.
Your first appointment
Bring your questions and any information requested by the clinic. Confirm preparation instructions directly with your clinician.
Fees and payment
Ask for the clinic’s current fees and cancellation terms. Confirm your service, practitioner and any deposit with the booking provider.
Access and arrival
Contact the clinic about directions, step-free access, parking or assistance before your visit.
Changing an appointment
Use the link in your booking confirmation or contact the clinic. The clinic’s cancellation policy applies.
What if no suitable time is available?
Check the clinic's booking calendar for other dates or clinicians. If nothing suits, contact the clinic through its verified contact details. A payment alone does not create an appointment.
How do I choose the right appointment?
Explore the treatment pages, or use the contact page to ask the clinic which appointment is appropriate.
Can I book and pay online?
When the clinic connects its booking provider, you can choose an available appointment there. If a deposit is required, the provider will explain it during booking. A separate payment does not reserve an appointment.
Can I ask questions before booking?
Yes. Use the clinic's contact details to ask about the visit, access arrangements or the service you need. Please do not send medical records through a general enquiry.
What if I need to change an appointment?
Use your booking confirmation or contact the clinic. The clinic's cancellation and rescheduling policy applies.
Where can I see treatment prices?
Ask the clinic for its current fees and a personalised plan. Any fees displayed on this template must be supplied and checked by the clinic.